Rated 4.8/5 by happy users
One Tracker. Two Versions.Choose the version that matches your phone.
iPhone Version - Apple Find My
Android Version - Google Find Hub
No Monthly Fees
SHOP LIFEMATE
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Choose Your Version
Select the version that matches your phone
iPhone Version
Works with Apple Find My.
Android Version
Works with Google Find Hub
No Monthly Fees
No subscription required.
How It Works
Stop wasting time searching. Lifemate makes finding your lost items effortless and instant.
1
Attach
Attach Lifemate to your keys, bag or luggage.
2
Connect
IOS
Add Lifemate to Apple Find My.
Android
Connect Lifemate with Google Find Hub.
3
Find
IOS
Use the Find My app to locate your belongings.
Android
Use Find Hub to locate your belongings.
Frequently Asked Questions
Get answers to common questions and discover why thousands of Android users trust Lifemate for their daily tracking needs.
Need Assistance?
Our dedicated support team is here to ensure you have the best experience possible with your Lifemate tracker.
Why has the device suddenly gone offline or shown as "not updated for several days"?
Please verify that the necessary permissions are enabled:
✅ Bluetooth: ON ✅ Location: ON ✅ Google Find Hub: ON
Android Navigation Path: Settings →Google →Find My Device
Verify the following settings:
Find My Device = ON
Find offline devices = ON
STEP 2
Disable battery optimization restrictions (which can limit Google services).
Instruct to check: Settings →Battery →Battery optimization
Set the following apps to: Google Play Services→Find Hub→Bluetooth→Setting→Unrestricted
STEP 3
Restart Bluetooth.
Do not simply toggle it off and on immediately.
Instead, follow these steps:
Turn Bluetooth OFF
Wait 15 seconds
Turn Bluetooth ON
Restart Find Hub
STEP 4
Place the tag in very close proximity to the phone (if the distance is too great).
A distance of 5–10 cm is required.
STEP 5
Reset Network Settings.
Remove the battery.
Wait 1 minute.
Press the button several times to discharge any residual power.
Insert a new battery.
Turn on the device.
Press the button 6 times quickly.
On the 6th press, hold the button down (long press).
Android: Settings → System → Reset options → Reset Wi-Fi, mobile & Bluetooth
Why can't I re-pair after resetting?
Please follow the steps below carefully to fully refresh both the phone and the tag connection:
1. Remove the device from Find Hub / Find My Device completely. After removing it, please wait 1–2 minutes before trying to pair again.
2. Restart your phone: This is important because Android Bluetooth services can sometimes become stuck after a previous pairing.
3. Reset Network Settings on your phone (very important). Please go to:Settings → System → Reset Options → Reset Wi-Fi, Mobile & Bluetooth
This will remove saved Wi-Fi and Bluetooth connections, but will NOT delete your photos or personal data.
4. Replace the battery with a brand-new CR2032 battery. Even if the current battery still appears to have power, low voltage can prevent the tag from entering pairing mode correctly.
5. Perform the reset again carefully
Please follow these exact steps:
* Remove the battery
* Wait 1 minute
* Press the button several times while the battery is removed
* Insert the new battery
* Press the button 6 times quickly (within about 2–3 seconds)
* On the 6th press, hold the button for 5–10 seconds
6. Confirm whether you hear the reset sound,This is the most important step.
* If you hear a longer reset tone: the tag successfully entered pairing mode.
* If you only hear short sounds or no sound at all: the reset likely did not complete successfully.
7. Bring the tag very close to the phone. Please keep the tag within 5–10 cm of the phone and wait about 1 minute for the pairing popup to appear.
Why is there no sound when using "Play Sound"?
*The device is not fully connected through Bluetooth
* The speaker/buzzer is not responding correctly
* The battery voltage is unstable
* The phone and Find Hub connection did not refresh properly
Please try the following steps carefully:
1. Move the device very close to your phone. Please keep the tag within 5–10 cm of the phone when testing “Play Sound.”
2. Restart Bluetooth on your phone
* Turn Bluetooth OFF
* Wait 10–15 seconds
* Turn Bluetooth ON again
* Reopen Find Hub / Find My Device
3. Replace the battery (for MiTag models). Even if the battery still appears to work, low voltage can sometimes allow pairing but prevent the speaker from functioning correctly. We recommend using a new branded CR2032 battery
4. Test whether the device makes startup or shutdown sounds,Please check:
* Does the tag make a sound when powering ON?
* Does it make a sound during reset?
This is very important for diagnosis.
5. Reset the device,Please:
* Remove the battery
* Wait 1 minute
* Insert the battery again
* Press the button 6 times quickly
* Hold the 6th press for 5–10 seconds
6. Try “Play Sound” again after reconnecting,If:
* the device connects normally
* the blue light flashes
* but there is still absolutely no sound,
then the internal speaker/buzzer may not be functioning correctly.
If poor contact is caused by a loose internal connection, try gently pressing the center of the card or device, or applying a very slight flex; this can sometimes restore the speaker's connection.
Why isn't it working after replacing the battery?
After replacing the battery, the product defaults to standby mode.
1.Press and hold the power button to turn it off
2.Press the power button once to turn it on
3.Press the button six times quickly to reset
Why did it suddenly start making noise on its own?
This behavior is related to the built-in anti-tracking safety features from Apple Find My or Google Find Hub systems.
This is a normal safety function designed to prevent unwanted tracking.
The battery if the device has been used for a long time, as unstable battery voltage can occasionally trigger abnormal behavior
At the moment, the anti-tracking alert sound cannot be completely disabled because it is part of Apple / Google safety requirements.
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